Shipping Policy
We are committed to delivering your jewelry safely and efficiently. Please review our shipping policy before placing your order.
1. Production Time
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All of our fine jewelry is custom made to order.
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Please allow 14–21 days for production and delivery.
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You will receive a confirmation email once your order has been dispatched.
2. Shipping Rates
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Free Delivery is offered on orders over P1000 (Botswana) or R1000 (South Africa).
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For orders below this threshold, standard local delivery charges apply (calculated at checkout).
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International Shipping is available — customers are responsible for all shipping costs as well as any applicable customs duties or taxes.
3. Delivery Timeframes
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Local Deliveries (Botswana & South Africa): Estimated delivery within 14–21 days, including production time.
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International Deliveries: Delivery time depends on the destination and chosen shipping method.
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Once shipped, we will provide a tracking number to monitor your package.
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